FAQ

Straight answers.

The stuff hunters actually ask before they trust an app with their season — money, what you get on your own, how the Breakdown works, running a crew, staying safe. No runaround.

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Pricing

Money, plainly.

What does Ember cost?

One flat $99 a year for everything. No tiers, no seat caps, nothing important locked behind an upgrade you didn't know you needed.

Is everything really included?

Yes. The Breakdown, the maps, the journal, the crew tools, the safety check-ins — all of it, one bill. There are no add-ons to buy later.

What does it cost per club member?

Members are free. The admin pays the one flat price, and everyone they invite joins at no extra cost — a four-man lease and a forty-member club pay the same.

Can I cancel?

It's a yearly plan you can cancel anytime, and you keep access through the period you've already paid for. If you subscribed in the app, manage or cancel it in your App Store or Google Play subscription settings; if you paid on the web, cancel from your account. There is one plan and one price; nothing is added on or metered.

Going solo

On your own.

Do I need a club to use Ember?

No. Ember is the whole product on your own — the Breakdown, your property mapped, offline maps, a hunting journal, safety check-ins. The crew tools stack on top the day you want them, at no extra cost.

What do I actually get, day one, hunting alone?

Stand scoring you can trust, your land mapped and cached for offline, a journal that reads back as a season log, and a check-in that gets you home safe. No group, no setup committee.

The Breakdown

How the score works.

How does Ember score a stand?

It weighs the real factors — wind, weather, terrain, water, and road pressure — into one number, then shows its work: every factor, in plain English, so you learn the ground instead of obeying a dot.

Is it accurate?

It's built on your actual land — elevation, slope, aspect, cover, pressure — not a generic heat map. It's a tool to sharpen your read, not a promise a deer will walk by. The honest part is that it tells you why, so you can decide for yourself.

Does it work where there's no signal?

Download your property before you leave the truck — topo, aerial, and shaded relief, all cached. Your maps and your data are there when the bars aren't.

Clubs & crews

Running the crew.

Is there a limit on members?

No. Add people whenever you need to — the price doesn't change with the roster.

How do members join?

The admin sends one invite link. Each member taps it, joins the club free, and immediately sees their stands, the shared map, and the calendar.

Can Ember handle our dues?

Ember keeps the roster and shows who's paid and who owes, so you can nudge the right people instead of the whole group text. Confirm how your club collects payment when you set it up.

We run on a group text and a spreadsheet. Is switching a pain?

Set the club up once and retire both. Most clubs move over in a single evening: drop the stands, send the link, done.

Can I control who sees what?

Yes. Admins manage the lease, the roster, and dues. Members see their stands, the shared map, the calendar, and their own check-ins.

Safety & privacy

Getting home.

How do the safety check-ins work?

Your crew sets a checkout time (8 PM out of the box; a solo hunter is a crew of one). Miss it with no check-out and Ember works a ladder: a push to you, then a text and an automated call to you, then a voice call to your emergency contacts and a push to your crew's admins. Ember checks on the hour, so each step can take up to an hour. Lost signal? Your check-in sends the moment your phone reconnects. The safety page shows every step, with the call script word for word.

Who can see my location?

Your position leaves your phone only when you press SOS, and it goes only to the people that alert reaches: your emergency contacts, your crew's admins, and anyone checked in on the same property, while the alert is open. While you're checked in, your crew sees which stand you're at on the shared map, not a live position. There is no track log. The safety page lists exactly what we hold and what we never keep; the full data-handling details are in our privacy policy at emberhq.app/privacy.

Getting started

First run.

How do I get started?

Download Ember, map your property, and the Breakdown starts scoring your stands. Solo or with a crew — same app, same price.

What phone does it run on?

Ember runs on iPhone (App Store) and Android (Google Play).

Still stuck?

If your question isn't here, ask a person. We'd rather answer it than have you guess.